Most corporations lack the organizational capability to effectively manage their outsourced relationships. As transactional and administrative business processes move to third-party service providers, or are consolidated internally via shared services, corporations must implement an effective Outsourcing Governance organization or risk losing up to 20 percent of the anticipated value from the initiative.

Managing outsourcing providers requires skilled professionals and tools to generate maximum value. Buying complex services via a long-term contract of 5-10 years is not the same as buying commodity products or business services. Is your team ready to govern? Are they generating the value expected at the outset of the relationship? How is the value measured?

To address this knowledge and skills gap, EquaTerra’s Outsourcing Governance team helps clients design, develop and build the organizational capability required to perform effective process management. Additionally, it provides the tools to create and measure value, and ensure business and service delivery alignment.


For Public Sector Clients

EquaTerra’s Public Sector practice focuses on helping public entities become more efficient in their important and not mission-critical processes.  Our team of experts is independent, objective and free of any conflicts of interest.  For more information about EquaTerra’s services for Public Sector clients, please contact Glenn Davidson, Managing Director, Public Sector.

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